The Carpet Foundation is the UK's trade association for UK based carpet manufacturers and top independent retailers. Members of the Foundation use a Consumer Code of Practice which has been approved by the Trading Standards Institute which guarantees consumers:-
- Impartial advice on carpet selection
- Written quotations and terms of business
- Deposit safeguards
- Extended product guarantees
- After sales service
- Consumer satisfaction monitoring
Proprietor Charles Townsend believes passionately about the benefits offered to consumers through the use of the Carpet Foundation's Code of practice.